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Excellent customer services
My ball machine stopped working. Joe did a good job to help me identify the root cause of the problem: the bottom service wheel motor went bad. Joe not only helped me order the motor, but also provided me with detailed instructions to replace the motor by myself. After I replaced the motor, the bottom service wheel still didn't spin. Jeol had a zoom meeting with me to help me made adjustment to allow the bottom service wheel to spin smoothly. Thanks to Joe and Joel, I was able to use my ball machine again.
Anonymous · April 7, 2023






