Installation Accessories

Received the wrong size torque arm

I purchased a set of torque arms for a motor kit I recently purchased for extra safety. I waited 11 days for them to send me the wrong size. Jason recent another one for free, but I have no way to track it. I am gonna have to wait a total of 22 days for my torque arm kit not cool. they sold me the motor they should’ve known what torque arm kit I needed hopefully the new one will fit. If not, I purchased warranty. I will get money back and give up. UPDATE they sent me the new torque arms. They sent me two instead of one needed those double torque arms there’s no way I could’ve install that in an aluminum Alloy frame Axel was big had to file in to drop out to make it fit deeper into the dropout now I have custom installed to the frame torque arms.

5 stars

Good service will use again.

Replacement controller

Controller unit failed after 18 months use. Contacted Jason @ Kirby who was very helpful finding me a replacement unit.