Kwanzan Flowering Cherry Tree

Of the 4 kwanzan tree I bought, one came with no leaves and even after about 2 months in the ground shows no signs of life. I’ve even bought the 1 year glow and grow guarantee by paying additional cost. However, even after 2-3 emails, not a single response. Very disappointed with customer service (even with purchase of extra warranty). No way to call them and they don’t respond to emails to their support team.

Dead Kwanzan Flowering Cherry Tree

I received the Kwanzan Flowering Cherry Tree and planted and it never thrived and buds are brown. Tried calling and never got through to talks to somebody. Emailed and never got an answer back except that it was received and acknowledge and will answer back. First timed ordering here. I ordered from Fast Growing Trees and Starks and never had a problem. All the trees I ordered from them are alive and thriving in my backyard.

The trees arrived in great shape and they are still looking good.