Anova Precision™ Oven 2.0

Not impressed

I find this product to be overly complex and limited. the guides do not produce the doneness they all turn out "overcooked" results. the product takes too look in state changes to heat up. it is somewhat buggy. there have been several instances i have had to reboot the product or reinstall the app. the price performance of this product is low.

Don’t count on any help from customer support!

THE day that I opened the box and plugged it in the operating panel was stuck in the manual mode after attempting for two hours and 10 times of resetting and reloading and redoing and re-undoing and everything, it was still unsuccessful, connecting to the Internet and the screens that were demonstrated in the app did not match up with the screens on my panel. Attempting to reach this company and their support system is not good at all the worst ever I’ve experienced. I’m to the point where I’m gonna have to contact my credit card company to dispute this purchase because it’s just ridiculous. I tried to initiate a return online and their system rejected it.

Very Disappointed with support

Hello - The oven looks very promising however I have had nothing but trouble trying to get a defective part replaced since the item was shipped. I have not been able to use the oven without this part and I have been going on over a month to get this resolved with no support. I have escalated to better business bureau and my bank.